+**Customer Satisfaction** is a measure of how products and services supplied by a company meet or surpass [Customer Expectation](/wiki/customer_expectation). It reflects the happiness of a client with their [Customer Experience](/wiki/customer_experience), driving repeat business and brand loyalty.
+## See also
+- [Brand Loyalty](/wiki/brand_loyalty)
+- [Market Research](/wiki/market_research)
+- [Service Quality](/wiki/service_quality)
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